Cookies

1. What Are Cookies?

Cookies are small text files stored on the user's device when visiting a website. They contain information that the site can retrieve on subsequent visits to remember preferences, keep sessions active and analyze service usage.


2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These are essential for the basic functioning of the Platform. Without them, authentication, security and basic navigation are not possible. Consent is not required for these cookies and they cannot be disabled.

Cookie Name Purpose Duration
leadgen_session Keeps the authenticated user session active Session (deleted when browser is closed)
leadgen_csrf CSRF (Cross-Site Request Forgery) protection token Session
i18n_lang Stores the user's selected language preference 1 year

2.2 Functional Cookies

These improve the user experience by remembering preferences. They are not critical for basic operation, but disabling them may affect ease of use.

Cookie Name Purpose Duration
theme_preference Remembers whether the user chose light or dark mode 1 year
onboarding_step Saves the user's progress in the onboarding flow 30 days
sidebar_collapsed Remembers if the user has the side menu minimized 6 months

2.3 Analytics Cookies

These help us understand how the Platform is used in order to improve the experience. They collect aggregated and, where possible, anonymized information. Consent is required in jurisdictions where applicable (EU/EEA, UK).

Cookie Name Purpose Duration
Analytics (if active) Usage metrics, navigation paths, conversion events Per active tool

Important note: LeadGen-Agent does not use advertising or retargeting cookies, and does not share cookie data with third-party advertising networks.


3. Third-Party Integration Cookies

Third-party integrations necessary for the Service to function may set their own cookies during use. These cookies are subject to each third party's privacy policy:

Third Party When it Appears Privacy Policy
Paddle During the checkout and subscription management process paddle.com/legal/privacy
Google OAuth During the Gmail authorization flow policies.google.com/privacy

4. Managing and Controlling Cookies

4.1 From the LeadGen-Agent Panel

When you first visit the site, a cookie consent banner is displayed where you can accept all cookies or customize your selection (accept only necessary, functional or analytics cookies).

You can change your preferences at any time from: [leadgen-agent.com] → Privacy Settings → Manage Cookies

4.2 From Your Browser Settings

You can also manage, block or delete cookies directly from your browser:

4.3 Third-Party Opt-Out Tools

For analytics cookies from third-party tools, you may use specific opt-out tools such as the Google Analytics opt-out add-on, where applicable.

Notice: Disabling strictly necessary cookies (session, CSRF) will prevent logging in and using the Platform correctly.


5. Cookies and European Union Users

For users located in the European Union, the European Economic Area or the United Kingdom, we comply with the ePrivacy Directive (2002/58/EC) and GDPR with respect to cookies:


6. Changes to this Policy

We will notify material changes to this Policy by email or through a banner on the Platform with at least 14 days' advance notice. Changes apply from the date indicated.


7. Contact

For questions about the use of cookies on LeadGen-Agent:

privacy@leadgen-agent.com Bogotá D.C., Colombia