These Terms of Service ("Terms") govern access to and use of the LeadGen-Agent platform ("Platform" or "Service"), available at leadgen-agent.com and its subdomains, operated by Sergio Jauregui, a natural person domiciled in Bogotá D.C., Colombia ("Provider").
By registering, accessing or using the Platform, the user ("User") agrees to be bound by these Terms and all policies incorporated by reference. If you act on behalf of a company or organization, you confirm that you have authority to bind that entity.
If you do not accept these Terms in their entirety, you may not use the Platform.
LeadGen-Agent is a B2B commercial prospecting SaaS platform that provides:
The Service is intended exclusively for professionals and companies conducting legitimate B2B commercial prospecting. It is not designed for use by end consumers (B2C).
3.1 Eligibility. To use the Platform you must: (a) be at least 18 years old; (b) use the Service exclusively for lawful commercial purposes; (c) provide accurate and current information when registering.
3.2 Credentials. You are responsible for maintaining the confidentiality of your access credentials and for all activities carried out from your account. Notify support@leadgen-agent.com immediately of any unauthorized use.
3.3 Corporate Accounts. If you register an account on behalf of a company, you guarantee you have authorization to do so and that the company jointly assumes the obligations under these Terms.
3.4 Verification. The Provider may require email verification or other forms of identification to activate or maintain the account.
3.5 One Account per User. Unless otherwise agreed in writing, each User may maintain one active account. Creating multiple accounts to circumvent plan limits constitutes a violation of these Terms.
4.1 Available Plans. The Platform offers Free, Starter, Pro and Agency subscription plans. The limits, features and prices of each plan are published at leadgen-agent.com/pricing. The Provider may modify plans with prior notice as set out in clause 14.
4.2 Paddle as Merchant of Record. Payment processing, applicable tax management and invoice issuance are handled by Paddle.com (Paddle BV, Netherlands), who acts as "Merchant of Record" in all transactions. By making a payment, the User also accepts Paddle's Terms of Service and its Privacy Policy.
4.3 Billing Cycle. Subscriptions are billed in advance at the start of each cycle (monthly or annual, as selected by the User). Charges are processed automatically on the renewal date.
4.4 Plan Changes. Plan upgrades are effective immediately with prorated adjustment. Downgrades take effect at the start of the next billing cycle.
4.5 Taxes. Prices shown may or may not include taxes depending on the User's jurisdiction. Paddle automatically calculates and collects applicable taxes (VAT, GST, state sales taxes, etc.).
4.6 Non-Payment. Access may be suspended if a payment fails and is not remedied within 7 days of the failed attempt. The account may be automatically cancelled after 30 consecutive days of unresolved non-payment, after notification to the User.
4.7 Free Plan. The Free plan is offered at no charge and includes one courtesy presentation. The Provider may modify or discontinue the Free plan with reasonable advance notice.
The User agrees to use the Platform exclusively for legitimate B2B commercial prospecting. The Acceptable Use Policy and the Anti-Spam Policy form part of these Terms by reference.
The following are expressly prohibited:
a) Using the Platform to send unsolicited communications to end consumers or contacts with no reasonable commercial relationship to the recipient.
b) Extracting, storing, selling, assigning or sublicensing lead data obtained through the Platform for any purpose other than the User's own prospecting.
c) Using the Platform to harass, threaten, deceive or discriminate against email recipients.
d) Creating multiple accounts to circumvent plan limits or usage controls.
e) Attempting unauthorized access to data, functions, systems or other users' accounts.
f) Reverse engineering, disassembling or extracting the Platform's source code.
g) Using the Platform for activities that are illegal under Colombian law, the User's national law or the national law of the recipient of their communications.
h) Automating access to the Platform in ways not provided for by the published APIs.
6.1 Data Source. Business data extraction is performed using the official Google Maps/Places API. The User acknowledges being subject to Google Maps Platform's Terms of Service regarding the use of extracted data, and agrees not to use such data in ways incompatible with those terms.
6.2 Nature of Data. Extracted data corresponds primarily to public information about commercial establishments. To the extent that some data (such as emails of individual contact persons) constitutes personal data under applicable law, the User is solely responsible for having the appropriate legal basis for its processing and use.
6.3 Responsibility for Outreach. The User is solely responsible for:
6.4 LeadGen-Agent as Data Processor. With respect to the User's lead data, the Provider acts exclusively as a data processor under the User's instruction, and the User acts as the data controller. The Data Processing Agreement (DPA) sets out the specific commitments under GDPR and automatically applies to Users in the EEA/UK.
6.5 No Delivery Guarantee. The Provider does not guarantee that sent emails will reach the recipient, will not be classified as spam, or that the User's Google API keys will have sufficient quotas. The User is responsible for maintaining their own third-party service credentials active and with sufficient quotas.
7.1 Access Authorization. By connecting their Gmail account, the User authorizes LeadGen-Agent to access that account exclusively for sending prospecting emails under the User's explicit instructions. The permission scope requested is limited to gmail.send; the Platform does not read, modify, delete or otherwise access the contents of the User's mailbox.
7.2 Token Storage. The User's OAuth tokens are stored encrypted and used only to execute sends authorized by the User. They are not transmitted to third parties except as technically necessary to process the request through Google's APIs.
7.3 Google Policy Compliance. Use of Gmail via OAuth is subject to Google API Services User Data Policy. The User acknowledges that Google may revoke access if it detects usage patterns that violate its policies.
7.4 Revocation. The User may revoke LeadGen-Agent's access to their Gmail at any time from the Platform settings or directly from myaccount.google.com/permissions.
The Platform integrates third-party services with their own terms. The Provider is not responsible for the availability, accuracy, pricing changes or terms modifications of such services:
| Third Party | Use within Platform | Terms |
|---|---|---|
| Google Maps Platform | Public business data extraction | Terms |
| Google OAuth / Gmail API | Authentication and email sending | User Data Policy |
| Paddle BV | Payment processing and invoicing | Terms |
| AI Providers | Presentation and proposal generation | Per active provider |
| Infrastructure Provider | Hosting, database and servers | Per active provider |
9.1 Provider's Property. All intellectual property rights over the software, source code, design, "LeadGen-Agent" brand, trade name, logo, algorithms and Platform's own content are the exclusive property of the Provider and are protected by Colombian intellectual property laws, applicable international conventions (Berne Convention, TRIPS/ADPIC) and the copyright laws applicable in the User's jurisdiction.
9.2 License to User. The User is granted a limited, personal, non-exclusive, non-transferable, revocable and non-sublicensable license to access and use the Platform in accordance with these Terms and during the term of their subscription. This license does not include the right to modify, copy, distribute or create derivative works.
9.3 User Content. Lead data extracted by the User and AI-generated materials (presentations, proposals, emails) are the User's property, subject to the restrictions of third-party terms (Google Maps ToS, conditions of AI providers used).
9.4 Feedback. If the User provides suggestions, ideas or feedback about the Platform, the Provider may use them without compensation, restriction or attribution.
Each party will protect the other's confidential information applying at least the same level of care it applies to its own confidential information (never less than reasonable care). This obligation remains in force for 3 years after termination of the service, except with respect to trade secrets, whose protection is indefinite. Information that is in the public domain, that the receiving party already knew prior to disclosure, or that must be disclosed by legal mandate is excluded from this obligation.
11.1 No Result Warranties. The Platform is provided "as is" and "as available." The Provider does not warrant that the Service will be uninterrupted, error-free, or that it will produce specific commercial results for the User.
11.2 Quantitative Limitation. To the maximum extent permitted by applicable law, the Provider's total cumulative liability for any claim arising from or related to these Terms shall not exceed the total amount actually paid by the User in the 12 months immediately preceding the event giving rise to the claim.
11.3 Exclusion of Indirect Damages. In no event shall the Provider be liable for indirect, incidental, special, consequential, punitive or lost profit damages, including loss of data, loss of business opportunities or reputational damage, even if advised of the possibility of such damages.
11.4 Legal Exceptions. The foregoing limitations do not apply in cases of: (a) willful misconduct or gross negligence by the Provider; (b) liabilities that cannot be limited by mandatory applicable law in the User's jurisdiction.
The User will indemnify and hold harmless the Provider, its collaborators, directors and assignees from any claim, demand, damage, fine, penalty, cost or expense (including reasonable legal fees) arising from or related to: (a) the User's misuse of the Service; (b) violations of anti-spam laws or other applicable regulations; (c) the content of emails sent by the User through the Platform; (d) breach of any provision of these Terms; (e) third-party claims related to the User's processing of lead data.
13.1 By the User. The User may cancel their subscription at any time from the Paddle billing portal. Access to the Service continues until the end of the paid billing cycle.
13.2 By the Provider. The Provider may suspend or terminate access, with or without prior notice depending on severity, if the User: (a) violates these Terms or incorporated policies; (b) conducts activities that pose legal, reputational or security risk to the Platform or third parties; (c) fails to remedy non-payment; (d) provided false information at registration.
13.3 Effects of Termination. Upon account termination, User data will be retained for 30 calendar days to allow export. After that period, data will be permanently deleted. The User is solely responsible for exporting their information before that deadline.
13.4 Survival. Clauses 9 (intellectual property), 10 (confidentiality), 11 (limitation of liability), 12 (indemnification) and 15 (governing law) survive the termination of these Terms.
The Provider may modify the Platform, plans or these Terms at any time. For changes that materially affect the User's rights, notice will be given at least 30 days in advance by email to the registered address. Continued use of the Service after the effective date implies acceptance of the changes. If the User does not accept the changes, they may cancel their subscription before the effective date.
15.1 Governing Law. These Terms are governed by the laws of the Republic of Colombia, without prejudice to the mandatory rights that the User's national law grants them as a consumer or business.
15.2 Amicable Resolution. In case of any dispute, the parties will attempt to resolve it amicably through direct communication for a period of 30 days from formal notification of the conflict.
15.3 Jurisdiction. For disputes not resolved amicably, the parties submit to the exclusive jurisdiction of the courts of Bogotá D.C., Colombia, waiving any other applicable venue.
15.4 EU/EEA Consumer Rights. Users with consumer status in the European Union may additionally use the European Commission's Online Dispute Resolution Platform or alternative dispute resolution (ADR) bodies in their Member State.
15.5 Prevailing Language. The Spanish version of these Terms prevails over any translation in case of interpretation conflict.
Sergio Jauregui — LeadGen-Agent Bogotá D.C., Colombia